Frequently Asked Questions
- As an ACE National Portfolio Organisation, can I collect Illuminate-compliant survey data through Audience Answers?
- Can I access Audience Answers in Welsh?
- Can I ask bespoke questions?
- Can my Audience Answers surveys be translated into another language?
- Do I still need to complete production categorisation in Audience Answers?
- How can I access my open-ended text survey responses?
- How can I export data from the charts in my Audience Answers reports
- How do I access Audience Answers as a touring organisation?
- How do I add new colleagues to our Audience Answers account?
- How do I get set up with the Audience Spectrum Enhancement for Spektrix?
- How do I register for an Audience Answers account?
- How many surveys should I collect?
- How should my ticketing data files be formatted?
- I have an Audience Spectrum license: why are some of my customer records profiled as ‘Unclassified’ & ‘Unmatched.’
- Is my Audience Answers Survey available in accessible formats?
- Which ticketing systems is Audience Answers compliant with?
